FAQ - XENIRU

Support

Frequently asked questions

Quick answers to the questions we hear most.

Most of our products are delivered manually to ensure everything works perfectly right out of the box. However, select items are delivered instantly after payment. To claim your order, simply open a ticket on our Discord server or directly on our website!

We accept Credit & Debit Cards, Apple Pay, Google Pay, PayPal, PaySafeCard (RO), Litecoin (LTC), and more.

First, check your email and spam folder. If you still haven’t received your product, open a support ticket with your order ID and we will assist you immediately.

Due to the nature of digital products, all sales are final. However, if you experience any issues, feel free to contact support and we will help resolve them.

Yes. You are allowed to share or resell your product freely. Please ensure you follow any applicable terms of use for certain products.

Yes, all products are tested before delivery. However, usage is at your own risk and we recommend following all provided instructions carefully.

Instant products are delivered right after payment confirmation. For manually delivered items, delivery usually takes a short time as our team configures everything to ensure it works perfectly from the start.

Yes, depending on the product, you may receive updates or improvements. Join our Discord server to stay informed about updates and announcements.

You can contact us by opening a ticket on our website or through our Discord server. Our support team is available to help you with any issue.